If we have your email address, you should have been sent a link to set up an online account when the new website was first launched in May 2018, or when you first joined the SPAB. Your username is the email address we have on file for you.

If you can't remember your password, you can request a new one here: https://www.spab.org.uk/user/login

If you think we might not have your email address on file, please get in touch with membership@spab.org.uk to request a log in to be set up for you.

Of course - we welcome members from all over the world and appreciate your support in sharing our approach to caring for historic buildings further affield.

If you are outside the UK, we do have to add a small extra charge for postage, to cover the costs of sending our quarterly magazine and other information about your membership. The appropriate postage will be added when you join using our abroad members form. It is currently £10 for members in the Republic of Ireland and £22 for the rest of the world.

If you are a member of ours, you can keep your contact details up to date via your members' profile page  - you'll need to be logged in first. If you aren't a member, please get in touch to update your details with us.

Absolutely - we welcome new Corporate Supporters and you can bring the benefits of membership to your staff members too.

You can find out more about joining as a Corporate Supporter and our current prices here.

Our Regional Groups are open to all members. If you are a member, you can join the groups you are interested in by logging in and then clicking the Regional Groups link on the menu on the lefthand side of the members' homepage. 

If you aren't currently a member, you can join online and you'll be able to select which groups you are interested in joining when you sign up.

As long as the property is historic, we will consider it for inclusion in our Property List. It doesn't have to be listed, and our members are often looking for a project.

Please email details of the property to property@spab.org.uk, making sure to include the price, listing status, an honest description of the current state of repair, details of the estate agent or who to contact, and at least one good quality photograph.

If we think it is suitable, we will add it to the list. You'll only be able to see the listing if you are a member yourself.

We aspire to log all relevant cases within 5 working days for our casework team's consideration. If you would like to check if your case has been received by the SPAB you can check our publically accessible database. 

On the homepage, click the SPAB icon to be taken to a search page. Here enter the details of your application and select ‘search’. Any relevant applications will be retrieved. Click the link to an application and if there is a green tick against the SPAB’s name in ‘notified organisations’ that means your application has been sent to the relevant caseworker for their consideration.

All courses that are currently open for booking can be found in the courses section of our What's On pages and you can also sign up to our monthly courses bulletin to stay up to date with new courses as they are added.

If you can't find the topic you are interested in, it means we don't have anything on that right now. You can check the Other Organisations Events page or the Building Conservation website to see if there is something being offered by another training provider, or get in touch to let us know about topics you would like to see in the future. 

We list other training providers and one-off events on the Other Organisations' Events page of our website.

If you would like to add a listing, please email the details to education@spab.org.uk. We need a good quality image, a URL to link the listing to, and a very short description of the event or training programme. If your organisation regularly offers courses, please give us a general description of what you offer, rather than listing individual courses. Please do not sent us PDF fliers, as these are difficult to edit and cannot be easily uploaded to this section of the website.

We do not usually feature other organisations' events in our courses email bulletin or email newsletter, but may be able to discuss doing this if there is an offer available for SPAB members. If you would like to offer a discount to SPAB members, please get in touch with membership@spab.org.uk to discuss the offer. 

The technical advice line is open every weekday morning, from 09.30 to 12.30, so if there is no response, it may be that it is outside our opening hours. 

If you are trying during opening hours and are still not able to get through, please be patient and keep trying. Our funding only allows us to have one advisor on the line at a time, so if they are caught on another call, it may be a few minutes before they are available to speak. Our advisors aim to give the most thorough advice they can, which means calls can last fifteen minutes or more.

We regret that we do not, at this time, have the capacity to offer technical advice via email, or to respond to voicemail messages. If you are struggling to get through to us, you may be able to find some of the answers you need by searching our Knowledge Base.

If you are a member of the SPAB and already have a log in for our website, you can edit your mill by logging in and finding your mill's listing in Visit a Mill (instructions above for how to find mills). You should see a pencil icon and 'request mill edit' next to the name of the mill. Click here to change the details. When you are happy, click submit at the bottom of the form and your mills' listing should update automatically.

If you are not already a member or are a member but don't have a log in, please contact membership@spab.org.uk with your name and email address, and the name of your mill, in order to get this set up.

If you are logged in, but don't see the option to edit your mill, it is likely because we don't have you listed as the mill owner. Please contact millsinfo@spab.org.uk.